Protection Policy At ShineSphere, your privacy and trust are as important to us as the sparkle we bring to your space. This Protection Policy explains how we collect, protect, and use your information when you interact with our website or services. 1. Collection of Information We collect only the information necessary to provide and improve our cleaning services: Personal details such as your name, contact information, and service preferences are collected when you book a cleaning or request information. Any additional information you provide, such as special instructions or feedback, is used solely to enhance your experience. We do not collect unnecessary data or sensitive personal details unless explicitly required for service purposes. 2. Security of Data Your information is protected through robust security measures: All data transmissions are encrypted using secure protocols to prevent unauthorized access. Customer information is stored securely in protected systems with limited access. We regularly review our security practices to safeguard against potential threats. 3. Payment Safety If payments are made through our website: Transactions are processed via trusted third-party payment gateways that comply with security standards. ShineSphere does not store your payment card details. Any unusual or suspicious payment activity is promptly investigated. 4. User Accounts and Access For users with accounts on our platform: Account credentials are stored securely using encryption and hashing. We enforce session timeouts and monitor login attempts to prevent unauthorized access. Users are encouraged to create strong, unique passwords and keep their login details confidential. 5. Use of Cookies To enhance your browsing experience: We use cookies to remember your preferences and improve site functionality. These cookies do not collect personally identifiable information without your consent. You can manage or disable cookies through your browser settings at any time. 6. Website and Infrastructure Protection We employ technical safeguards to maintain website security: Firewalls, intrusion detection systems, and regular security audits protect against attacks. Our servers and systems are maintained and updated to ensure reliability and safety. Suspicious activities are monitored and addressed promptly. 7. Responsible Use We expect users to engage with ShineSphere respectfully: Misuse of booking forms, spam, or abusive behavior may result in restrictions or denial of service. We reserve the right to block access to anyone violating these terms to protect our community. 8. Staff Access and Confidentiality Your information is handled by trained professionals: Only authorized employees have access to personal data needed for service delivery. Staff receive regular training on data privacy and security best practices. Internal controls ensure your information remains confidential. 9. Updates to This Policy As ShineSphere evolves, this policy may be updated to reflect new practices or regulations: We encourage users to review this policy periodically. Continued use of our services implies acceptance of any changes made.