Privacy Policy for ShineSphere At ShineSphere, we believe a spotless home starts with trust — including trust in how we handle your personal information. This Privacy Policy explains what data we collect, how we use it, and how we protect your privacy when you use our website or services. 1. Information We Collect To provide exceptional cleaning services and a seamless experience, we collect: a) Information you provide: Your name, contact details (phone number and email) Address and special instructions for cleaning appointments Payment information (processed securely via trusted third parties) Service preferences and scheduling details b) Information collected automatically: IP address, device and browser information Pages visited, time spent on the site, and browsing behavior Cookies and similar tracking technologies to improve user experience 2. How We Use Your Data Your information helps us to: Schedule, confirm, and manage your cleaning appointments Respond promptly to your inquiries or requests Personalize and improve our services and website Send occasional promotional offers or updates (only if you opt in) Maintain accurate records and ensure high-quality service We never sell or share your personal data for marketing purposes without your explicit consent. 3. Cookies and Tracking ShineSphere uses cookies to remember your preferences and enhance site navigation. These small files help us understand how visitors use our site, allowing us to improve your experience. You can adjust cookie settings in your browser at any time. 4. Data Security Protecting your data is as important to us as delivering a sparkling clean home. We use industry-standard security measures such as encryption and secure servers to safeguard your information. Access is limited to authorized personnel only. 5. Sharing Your Information We only share your data when necessary to: Process payments securely through third-party providers Assign cleaning professionals for your appointments Utilize trusted analytics services to optimize our website All third parties are contractually obligated to protect your data and use it only for authorized purposes. 6. Your Rights You have the right to: Access and update your personal information Request deletion of your data Opt out of marketing communications Manage your cookie preferences To exercise these rights, please contact us and we’ll respond promptly. 7. Changes to This Privacy Policy As ShineSphere grows, we may update this Privacy Policy to reflect changes in our services or legal requirements. Any updates will be posted on this page, so please check periodically.